Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: Call for papers for publication in Actuarial Research Clearing House (ARCH). The primary goal of ARCH is the speedy dissemination of current thinking and aids to research rather than the publication of thoroughly edited papers. ARCH welcomes short notes or papers, correspondence between researchers, useful computer programs (or announcements of the availability of such programs), translations of appropriate material in foreign languages, problems, solutions, etc.

Description: Call for papers for publication in Actuarial Research Clearing House (ARCH). The primary goal of ARCH is the speedy dissemination of current thinking and aids to research rather than the publication of thoroughly edited papers. ARCH welcomes short notes or papers, correspondence between researchers, useful computer programs (or announcements of the availability of such programs), translations of appropriate material in foreign languages, problems, solutions, etc.

Description: The article describes a new professional experience course in actuarial science at the University of Toronto, including details on its key building blocks and student assessments. It also discusses different teaching modes (in-person vs. online). It should be of interest to institutions looking to add industry internships and experiential learning into their actuarial education.

Description: Help consumers understand their rights in health care and understand how technology is embedded into the health care industry. On top of that, you will also hear about topics related to professionalism. During this webcast, you will learn about: ▪ An overview of the health insurance market ▪ Health care provider billing and contracting ▪ Recent trends with insurers and health care providers ▪ Identify areas of excessive billing and fraud ▪ The impacts of technology on billing practices ▪ An understanding pharmacy benefits, including discounts and rebates

Description: This article explores how to create influential relationships with three different entities—your direct reports, peer group and boss. Ultimately, positive influence begins with strong relationships. While maintaining authenticity, mutual respect, and integrity, it is worthwhile to develop contacts, associations and affiliations that benefit your work, organization, and career growth.

Description: In “Gearing up for Designing Your Future,” published in the May 2017 issue of Actuary of the Future, the author cited four heroes as his personal inspiration. This article is the successor, showing the glory of these heroes and how they can inspire us actuaries today, as we strive to live our best lives. Identifying your own Noble Purpose as an actuary and in your life makes creating a five-year plan for personal growth meaningful and motivating. What will you gain from reading biographies of famous people and the classics? To aspire, to approach eloquence, to emulate the poetry of how they put their ideas across to mobilize their publics, to elevate our own characters by their examples, to be fully equipped to make moral and ethical judgments, to master the primary tool, verbal communication.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.

Description: An interview with Jim Glickman, past SOA president 2018 to 2019, and president and CEO of LifeCare Assurance Company, about his life as an actuary.